Last updated: 13 June 2026

This Privacy Policy explains how Instant Famous collects, uses, stores, shares, and protects personal information when you visit www.instant-famous.com, create an account, place an order, contact us, subscribe to marketing communications, or use our services.

By using our website, you acknowledge that your personal information will be handled as described in this Privacy Policy.

1. About Instant Famous

Instant Famous is a digital marketing service provider for social media profiles, pages, posts, videos, tracks, channels, and online content.

We are based in Germany.

Data Controller:
Instant Famous
Lucas-Cranach-Str. 4
67227 Frankenthal
Germany

Owner: Gajura Catalin
VAT / Registration No.: DE294543979
Email: sale@instant-famous.com
Website: www.instant-famous.com
WhatsApp Support: +49 1520 7941991

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Instant Famous is the controller of the personal information we process.

2. Personal Information We Collect

We collect personal information depending on how you interact with our website and services.

Information you provide to us

We may collect the following information when you place an order, create an account, contact us, or use our website:

• name;
• email address;
• billing address;
• phone number, where provided;
• company name, where provided;
• account login information;
• order details;
• payment method details, handled by our payment processors;
• social media profile, page, post, video, track, channel, URL, username, or other link submitted for service delivery;
• messages, support requests, and communication history;
• any other information you choose to provide.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address;
• device type;
• browser type;
• operating system;
• pages visited;
• referring website;
• approximate location based on IP address;
• language and currency preferences;
• cookie identifiers;
• analytics and marketing identifiers;
• date, time, and duration of visits;
• interactions with our website, ads, checkout, and forms.

Information from third parties

We may receive information from third-party services used to operate our website and provide our services, including:

• Shopify and Shopify apps;
• payment processors;
• fraud prevention and security providers;
• analytics providers;
• advertising platforms;
• email marketing platforms;
• customer support tools;
• delivery partners and service providers;
• social media platforms where required for service delivery.

The information received may include contact details, order information, payment status, fraud risk signals, analytics information, campaign data, or service delivery information.

3. How We Use Your Personal Information

We use personal information for the following purposes:

• to operate our website;
• to create and manage customer accounts;
• to process orders and payments;
• to provide digital marketing and social media services;
• to deliver services to the URL, profile, page, post, video, track, channel, or account submitted by the customer;
• to communicate with customers about orders, delivery, refunds, support, disputes, and service updates;
• to detect and prevent fraud, abuse, chargebacks, spam, and security risks;
• to improve our website, services, checkout, customer support, and user experience;
• to personalize language, currency, and website preferences;
• to send marketing communications where permitted;
• to measure advertising performance;
• to comply with legal, tax, accounting, and regulatory obligations;
• to protect our legal rights and respond to disputes, claims, or chargebacks.

4. Legal Bases for Processing

Where the GDPR applies, we process your personal information using the following legal bases:

Contract

We process personal information when it is necessary to provide the services you purchased, process your order, manage your account, provide customer support, and communicate with you about your order.

Legal obligation

We process and store certain information where required for tax, accounting, legal, consumer protection, payment, and regulatory obligations.

Legitimate interests

We process personal information where necessary for our legitimate business interests, including fraud prevention, security, service improvement, customer support, dispute handling, chargeback defense, analytics, and business administration.

Consent

We rely on consent where required for certain cookies, analytics, marketing pixels, email marketing, or other optional processing activities.

You may withdraw consent at any time where processing is based on consent.

5. Order and Service Delivery Information

When you place an order, we collect the information needed to process and deliver the service.

This may include the social media URL, username, profile, page, post, video, track, channel, or account you submit.

We use this information only as needed to process, manage, verify, and deliver your order, provide support, investigate delivery issues, and respond to disputes.

You are responsible for making sure that the information submitted with your order is accurate and that you have the right to promote the submitted content or account.

6. Payments

Payments are processed by third-party payment providers available at checkout.

Depending on the payment method selected, these providers may include Shopify Payments, Stripe, PayPal, Apple Pay, Google Pay, card networks, banks, or other payment service providers.

We do not store full payment card numbers on our own systems.

Payment providers may process your payment information, billing details, fraud risk data, device information, IP address, and transaction details according to their own privacy policies and legal obligations.

7. Marketing Communications

If you subscribe to marketing emails, create an account, make a purchase, or opt in at checkout, we may send you updates, offers, discounts, service announcements, and marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at sale@instant-famous.com.

We may still send non-marketing messages related to your order, account, legal notices, refunds, delivery, security, or customer support.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember preferences, process carts and checkout, improve performance, analyze traffic, and measure advertising.

Cookies may include:

Essential cookies

These are needed for the website to function, including cart, checkout, login, security, fraud prevention, and customer account features.

Analytics cookies

These help us understand how visitors use the website so we can improve performance, content, services, and user experience.

Analytics tools may include Google Analytics, Hotjar, or similar tools.

Marketing cookies

These help us measure advertising performance, build audiences, and show relevant ads.

Marketing tools may include Meta/Facebook Pixel, Google Tag Manager, TikTok Pixel, and similar advertising technologies.

Preference cookies

These remember preferences such as language, currency, region, cookie settings, or other personalization options.

Where required by law, non-essential cookies are used only with your consent. You can manage cookie preferences through the cookie banner or cookie settings available on our website.

9. Sharing Personal Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Shopify and ecommerce platform providers;
• payment processors;
• banks and card networks;
• fraud prevention and security providers;
• hosting and infrastructure providers;
• analytics providers;
• advertising platforms;
• email and SMS providers;
• customer support tools;
• accountants, tax advisors, legal advisors, and professional consultants;
• delivery partners, contractors, and service providers involved in fulfilling orders;
• government authorities, regulators, courts, payment processors, or law enforcement where required or permitted by law.

We only share personal information where necessary for the purposes described in this Privacy Policy.

10. International Transfers

Some of our service providers may process personal information outside Germany or the European Economic Area.

Where personal information is transferred internationally, we rely on appropriate safeguards where required by applicable law, such as adequacy decisions, standard contractual clauses, contractual safeguards, or other lawful transfer mechanisms.

11. How Long We Keep Personal Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods include:

• order and transaction records: generally up to 10 years where required for tax, accounting, and legal obligations;
• customer account information: for as long as the account remains active or as needed for legal, support, fraud prevention, or business purposes;
• support communications: for as long as needed to handle the request and maintain business records;
• marketing data: until you unsubscribe or withdraw consent, unless we have another legal basis to retain limited suppression records;
• cookie and analytics data: according to the lifespan of the relevant cookie or tool settings;
• dispute, fraud, and chargeback records: for as long as necessary to protect our legal and business interests.

When personal information is no longer needed, we will delete, anonymize, or securely retain it only where legally required.

12. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include secure systems, limited access, encrypted connections, password protection, confidentiality obligations, payment processor security, and internal access controls.

No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

13. Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate personal information;
• request deletion of your personal information;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent;
• object to direct marketing;
• lodge a complaint with a data protection authority.

To exercise your rights, contact us at:

sale@instant-famous.com

We may need to verify your identity before responding to certain requests.

14. Right to Lodge a Complaint

If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority.

As Instant Famous is based in Germany, you may also contact the competent German data protection authority for Rhineland-Palatinate:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz

You may also contact the data protection authority in your country or region of residence.

15. Children’s Privacy

Our website and services are not intended for persons under 18 years old.

We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a person under 18 without appropriate legal basis, we will delete it where required by law.

16. Automated Decision-Making

We do not use personal information to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.

However, payment processors, fraud prevention tools, advertising platforms, or Shopify-related services may use automated systems to detect fraud, prevent abuse, assess risk, process payments, personalize ads, or protect platform security.

17. Customer Content and Public Platforms

When you submit a public social media URL, profile, page, post, video, track, channel, or account for service delivery, the submitted content may already be publicly available on the relevant platform.

We may access or use that public information only as necessary to provide, verify, support, or troubleshoot the service ordered.

We are not responsible for the privacy practices of third-party social media platforms.

18. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, payment providers, social media sites, apps, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policies of any third-party services you use.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

If we make major changes, we may provide additional notice where appropriate, such as by posting a notice on our website or contacting you by email.

20. Contact Information

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Instant Famous
Lucas-Cranach-Str. 4
67227 Frankenthal
Germany

Owner: Gajura Catalin
VAT / Registration No.: DE294543979
Email: sale@instant-famous.com
Website: www.instant-famous.com
WhatsApp Support: +49 1520 7941991

© 2026 Instant Famous. All rights reserved.