1. Getting Started

How do I place an order?

Choose your platform and service, select a package, enter the requested public profile or content link, and complete checkout. You will receive order information using the contact details provided at checkout.

What kinds of services does Instant Famous offer?

We offer digital marketing and social media promotion services, including followers, likes, views, comments, shares, subscribers, music promotion, and selected SEO and PR services. The available platforms and delivery conditions are described on each service page.

Do I need to provide my social media password?

No. We do not ask for your social media password to process an order. Provide only the public username or link requested for the service you select.

Does my profile or content need to be public?

Most services require the relevant profile, post, video, page, or track to remain publicly accessible while the order is being delivered. Please check the specific service instructions before ordering.

Can I purchase services for my business or a client?

Yes, provided that you are authorized to promote the account or content and that your use complies with applicable laws, platform rules, and our Terms of Service.

2. Orders & Delivery

How quickly will my order start?

Many orders start shortly after payment, sometimes within minutes. Delivery speed depends on the package, platform, order size, availability, and any required security checks. Displayed delivery times are estimates rather than guarantees.

Where can I check my order status?

Use the information in your order confirmation or visit our Manage Orders page. If you cannot find an update, contact support and include your order number.

What should I do if delivery is delayed?

First, make sure the submitted link is correct and that the account or content is still public. Then email sale@instant-famous.com with your order number and target link. We will investigate the status and explain the available next steps.

I entered the wrong link. Can it be changed?

Contact us as soon as possible with your order number and the correct link. We may be able to update the target before processing begins, but changes cannot be guaranteed after delivery has started.

Can I make my account private or remove a post during delivery?

Please avoid changing privacy settings, usernames, or target links until delivery is complete. Private or inaccessible content may interrupt fulfillment and affect eligibility for support under our service terms.

3. Refills & Results

Why can followers, likes, views, or other metrics decrease?

Social networks can adjust or remove activity as a result of audits, account changes, algorithm updates, or other platform actions. Metrics can therefore fluctuate after delivery.

Does every order include a refill guarantee?

No. Refill or replacement coverage applies only where it is specifically listed on the service or product page. Coverage periods, conditions, and exclusions depend on the package purchased.

How do I request a refill?

If your package includes refill coverage and is still within its eligible period, contact support with your order number, the original target link, and the current count. We will review eligibility under the terms of the purchased service.

Can you guarantee sales, monetization, virality, or permanent engagement?

No. Our services are promotional services. We do not guarantee revenue, monetization approval, search rankings, viral reach, or permanent retention of social platform metrics.

4. Payments & Order Verification

Which payment methods are accepted?

Available payment methods are shown at checkout and may vary by country or transaction. Payments are handled by third-party payment providers; we do not store full payment card numbers on our own systems.

Why was I asked to verify my order?

Some purchases may be selected for additional review to help prevent unauthorized payments and protect customers. An order under review may be temporarily held until the verification is resolved.

How do I complete a verification request?

Follow the secure verification instructions associated with your order. If supporting information is requested, submit it only through the designated secure verification page. Never provide your social media password, and do not send sensitive documents through unsolicited messages.

How can I check whether a verification message is genuine?

If a message or link looks suspicious, do not submit any information. Contact us directly through our official contact page or at sale@instant-famous.com and include your order number.

Will an order review affect delivery time?

It may. Orders selected for verification can be delayed until the security review is completed. Once approved, the order can proceed according to the selected service's delivery process.

5. Cancellations, Refunds & Privacy

Can I cancel my order?

Contact us immediately if you want to cancel. Cancellation may be possible before processing starts, but it is not guaranteed once the service has entered processing or delivery. See our Refund Policy for details.

When can I request a refund?

Refund requests are reviewed according to our Refund Policy. Circumstances may include an undeliverable service, an approved cancellation before processing, a duplicate payment, or an undelivered portion of a partially completed order. Applicable statutory consumer rights remain unaffected.

How can EU consumers submit a withdrawal or cancellation request?

Please review the applicable conditions and use our EU Withdrawal / Cancellation Request page. Your rights may depend on whether delivery has already started or the service has been fully performed.

How is my personal information handled?

We use customer and order information to process purchases, deliver services, provide support, and prevent fraud in accordance with our Privacy Policy. The policy also explains relevant data protection rights.

6. Contact & Support

How can I contact Instant Famous?

Email sale@instant-famous.com, visit our Contact Us page, or message our team on WhatsApp. For order-related requests, include your order number and the link submitted at checkout.

Is Instant Famous affiliated with Instagram, TikTok, YouTube, or other platforms?

No. Instant Famous is an independent digital marketing provider and is not officially affiliated with, endorsed by, or sponsored by any social media platform.